Ordered a ?124.71 worth of plants on 13 May 2025 (Order No 700734427). They were eventually delivered on 31 May, damaged and in poor condition due to being badly packed and sitting in the packaging for 7 days - I could tell this from Gardening Express's website and Yodel's website. Gardening Express have not replied to my emails (inc photos) or messages via their website. I contacted my credit card company to raise a Section 75 claim, but have been told that live plants and food are excluded. Gardening Express will be aware of this and act accordingly, knowing that they will not be held accountable. Not the behaviour customers would expect from a company that markets itself as 'The UK's No 1 Garden Centre'. I feel like I've just been robbed of a ?124.71.
