So far not good Even though ita??s been 2.5 weeks since I placed my order, I only received part of it so far. Many items are still missing with no communication from customer service. The items that I have received are not in great condition, one acer that Ia??ve ordered came half dead. No response from the customer service team to request for resolution either. Other plants that have arrived are a bit sad looking but not dead. However what is disappointing is the actual items that get sent. For example, the listing says specimen is between 120-140cm. What arrived was 118cm from the ground including the pot. Just advertise it as 120cm specimen and people will be less disappointed. The other plant was supposed to be between 60 and 110cm! and again ita??s 59cm from the ground with the pot. So ita??s clear that they are interested in sending customers the lower end items but then again please dona??t list it as 60-110cm! Still waiting to hear back from customer service regarding the half dead plant and the missing items in my order
