I received my fitbit versa 2 '? ?watch band promptly and the product quality looked ok.However I had great difficulty trying to attach the new wrist band. I took it to a watch repair outlet and they also couldn't fit it. The metal band is not flexible enough to be attached its such a tight fit. Unfortunately nobody could attach it.So lm left with a band I can't use. I ended up putting the old one back on.I would love my money back as this product doesn't fit and I wouldn't want anyone else to go through the same as I did.Not a happy customer. I did receive a full refund thankyou Andy much appreciated.