Final update on this experience:The strap was unsuitable as it was too big for my wrist. I followed the instructions and returned the strap to the postal address on the website. However, the returned strap apparently 'never arrived'. I must advise to steer clear of this company. Read below for full story.February:I am updating this review as the strap was delivered today, after nine days. There had been no contact from the company and no reply to two emails during that time. However, I found a email address for refunds on the Fitsraps website and did have a reply today, after the strap had been received, saying it had been dispatched. A clunky experience all around. Because I have received the item I'???m going to increase stars on this review. Original review here:January:This is my first time ordering from Fitstraps, and so far I am not impressed. I ordered a strap, money was taken for it, but after six days I have no strap and there is no tracking information about it from Royal Mail, which means it hasn't arrived for delivery. I have now written twice to Fitstraps, with NO reply. This will be my last time ordering from them.
