Website found online. Appeared legit and UK address, so placed order. Despite being given a tracking number, it is not trackable and order never arrived. I contacted their customer service email address (a Gmail address!) with no response.The amounts involved may be small, however I believe this to be a scam site. I've looked for the address on Companies House and no mention of the Fitstraps company being based there. It also does not appear to be a registered company. I've reported the site to Action Fraud (police) and to the National Cyber Security Centre.