I asked for a parcel to be returned Friday was when it was supposed to get picked up…. It didn’t then I asked for Saturday needless to say it still never got picked upNow here we are Monday supposed to get picked up ITS NEVER HAPPENED so I’mNow still sitting with a parcelThat has to goBack…… answer to your reply I’ve rang and I’ve tried the chat bot still nothing been done only way I can get rid of this parcelIs to take it to the post office myself I’mDisabled by the way so this is difficult for me I thinkEvri need to do something with there website as it’s not working