The order was a gift for someone so i paid a premium to get it shipped in time for the birthday. I received an email on Thursday to say parcel out for delivery and that never happened. On Friday i contacted you via your website as the parcel was still 'out for delivery', the order didn't get delivered Friday and i never heard anything back regarding this. On Saturday, the status of the parcel changed to 'we got your parcel' Then the parcel was delivered on Friday even though the parcel status hadn't updated.