Evri are great as long as its all goes smoothly, my local delivery person is fantasic, but sadly they let themselves down when it comes to trying to contact them, its even worse if you are trying to contact them about a parcel you need picking up! First they can't seem to understand that it's a pickup you are contacting them about and keep saying they will look into why your parcel hasn't been delivered and once it took them over 2 weeks to answer!