I am going to make a Formal Complaint against Domestika for Misleading Subscription Activation and Unjust Yearly ChargeI am writing to formally express my deep dissatisfaction with what I consider to be misleading and unethical practices on your platform.I purchased a specific course, with no intention whatsoever of subscribing to any additional service.Unbeknownst to me, Domestika Plus was activated automatically during the purchase process. I admit I may have missed a checkbox or fine print — but it is extremely misleading and unacceptable to have this option pre-enabled by default.After completing the course I paid for, I was shocked to find that a full yearly subscription charge of nearly €300 had been billed to my account a month later — without any clear notice, warning, or reminder.This level of opacity and lack of informed consent is not only disappointing, it borders on deceptive. I find it particularly disturbing that you maintain a policy article stating Domestika Plus is non-refundable, while enabling such subscriptions by default. This only reinforces my concern that this is a predatory and calculated practice.Moreover, despite being enrolled and completing assignments, I received no feedback, which is unacceptable for any educational platform, especially one charging such fees.I urge them to cancel this unauthorized subscription and fully refund the yearly charge immediately, f this issue is not resolved promptly, and I matter legally contact my legal representative, as well as consumer protection bodies.I truly regret having to take this route, but I find their practices deeply concerning and unethical. I hope they take this complaint seriously and address it with the transparency and integrity that all students deserve.
