I was charged a yearly renewal (-$146,93 USD or -$240,95 AUD) without any warning or email reminder. I cancelled my account (04/21/2025) as soon as I saw the withdrawal on my bank account and have contacted Domestika's (so-called) Zen Support Desk (!) five (5) times with no reply other than automated AI responses...------------------------------Here is the (unanswered) email I have sent 5 times:Dear Domestika Zen Desk!I hope this message finds you well.I am writing (again) to request a refund for the recent automatic renewal of my Domestika Plus (Order C46559499T29947474, dated April 19 2025 for $229.99 AUD). (Please see PayPal screenshot attached)Upon discovering the charge, I immediately cancelled the renewal just now, which came as an unannounced and unwanted renewal. I never received a renewal notice, and I have just checked my mailbox, spam included, for anything Domestika. As you will see in your records, I haven’t used the platform for several months, I haven't even started the course I applied for, nor do I plan to in the future. I have now retired at 68 and am living on a very modest government pension, which makes this charge a significant and unaffordable expense for me.I kindly and urgently ask that you process a full refund as soon as possible. You may reply to me at email-address-supplied , and I am also reachable on WhatsApp at +61 422 905 533 if needed.Thank you for your understanding and assistance.Warm regards,Pierre GESLIN----------------------------My advice: I would avoid having anything to do with this company/platform if you care about your finances...
