Domestika

1.5
1.5 from 257 Reviews and Ratings
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Unauthorized $169.99 Charge After Cancellation — No Response or Refund

I subscribed to Domestika Plus on June 15, 2024, for $109.99, which gave me 12 credits to buy courses. I ended up using all my credits to buy 11 courses, but in hindsight, this wasn't even a good deal, some courses can be bought individually for as low as $5.99 during sales. So the “savings” they advertise are misleading.I canceled my membership on March 1, 2025, and I have email proof. I also used my remaining credits before the membership expired on June 14, 2025.Then on June 15, 2025, I was charged $169.99 via PayPal — without any notice, confirmation, or consent. I had even removed the card and only added PayPal because I couldn't remove payment info completely.I found out on June 16 and immediately submitted a support ticket to Domestika and opened a dispute with PayPal. On June 17, I followed up via email and updated my PayPal case.To this day, I’ve only received an automated email from Domestika and PayPal. No refund. No real response.This is not only unauthorized billing, but also a lack of transparency and poor customer service. Domestika should stop auto-renewing without clear consent, honor cancellations, and return the $169.99 they took without my permission.

1
Date of experience: Dec 15, 2024

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