Domestika

1.5
1.5 from 257 Reviews and Ratings
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Miffed off seller
Misleading Subscription Trap – Charged ?277.99 Without Clear Consent

I am absolutely appalled by my experience with Domestika.I purchased what I believed to be a single course for 99p — nowhere in the checkout process was it clearly stated that I was enrolling in a free trial that would silently convert into a ?277.99 annual subscription. The only “notice” they sent about the renewal landed in my junk folder, and even that buried the price and details in fine print.When I contacted Domestika support to explain that I had not agreed to such a charge — and that I never would have knowingly subscribed to something so expensive — I was met with cold, copy-pasted replies that completely ignored the situation. No empathy, no effort to resolve, just a reference to their small-print terms and conditions.I explained that I support a young family and this kind of unexpected charge causes real financial stress. Still, they flat-out refused a refund.This isn’t a simple oversight — it feels like a calculated dark pattern, designed to trap users into huge payments through lack of transparency. I've now escalated the issue to my credit card provider and will be pursuing a formal dispute.Domestika might offer decent content, but their business practices are deceptive and predatory. I strongly advise anyone considering them to stay away — or at the very least, read every hidden clause and beware of the fine print.

1
Date of experience: Dec 22, 2024

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