Unbelievably bad service.Ordered an item to click and collect. Had an order confirmation email with instructions to wait for another email letting me know when I can collect the item. Fair enough.2 days later and no email so contacted Currys via live chat. A very painful experience, advisor made up absolute nonsense about "funds being stuck". Head in hands stuff, no attempt to just find out if I can go and collect my item. Advisor then cut off the chat when I asked to complain.Awful, awful experience.