I live alone and Currys was the only company I found who removed old fridge freezers without being defrosted, which I couldn't do as it was in a cupboard.I was unable to order online, the system kept telling me something was broken, so I called to make my order and the young woman had the same problem but was eventually able to find a way to take payment.I ordered the only fridge freezer that fitted in my cupboard for delivery the next day. I did not receive notification that the day had been changed for the following day which I could not be at home for.I made numerous calls to check delivery and eventually was able to book for 5 days later. Meanwhile I lost a lot of food.When the fitters arrived they hadn't been told to remove my old Fridge freezer but thankfully I showed them my receipt and they completed the job. I was granted a refund ?30 transportation costs which was helpful.
