We went to purchase a new Fridge/Freezer and were met by Erica, a very nice lady, who said she would show us what the store had. She showed us the selection of the item and added her own insight to each product, giving us a chance to look at everything closely. We settled on a Bosch model and Erica went through the various payment options we had. She really went above and beyond to ensure that we were happy. We decided to pay it all in one go and she explained the extended warranty which we wanted to take out. All in all, a very good experience. Lovely lady to take care of us and great choice of items
