My junior high school aged child wanted a $100 sweat set from them for Christmas as her big present from her grandparents. They ordered Small kids instead of Small adults because... grandparents. And then the whole family promptly got the flu. When I tried to exchange them, even offering to pay for shipping and a restocking fee, they said we were 6 days over the return window and there was no leeway. It would have been so easy for them to say yes, but instead I have a devastated child. Also, her 80+ grandmother took days to find the receipt because she was looking for "Comfort" instead of "Comfrt" - and instead of laughing at the absurdity of that, they were cruel. So be forewarned. There are so many other companies that have excellent customer service. I hope that this helps someone -- many people -- choose not to buy from them.
