So sad because me and my boyfriend enjoyed their products however, i ordered a sweat set as a christmas gift. The foam letters fell off before we could even wash it. I emailed customer service and after about 3 weeks of 1.5 week delayed responses i was finally given a return shipping label. I set the set back as a SET to be replaced. They REFUSE to send me back the sweat pants claiming they only received and verified one item (sweatshirt). Interesting since the items were sent back in the same package together maybe a factory issue with stealing??? Would not reimburse me would not send me another item. Absolutely HORRIBLE.
