I placed an order for a dog hoodie back in mid-February and paid in full. Comfort shipped it via UPS and the package has been lost. Comfort gave me a link to Route.com to file a claim, Route can't find my order # and Comfort is unwilling to make this right. Even after my several exchanges via email with Comfort they will not provide a phone number so I can talk to anyone. This companies' customer service is horrible, do not order from them as they are more headache than good. There are many other companies that have great sweats and for incredible blankets go to Minky Blankets for the softest blankets you will ever find they are a private woman owned business
