Comfrt

4.3
4.3 from 795 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Terrible customer service

I purchased 400 and something $ worth of clothing from them. My son's outfits fit but mine did not. I am plus size and realized that their sizes would not accommodate my figure. I requested a refund and sent the clothes back. I have been battling customer service as they only want to give me store credit stating that's how they keep their prices so cheap when in fact they are expensive. I do not need store credit. I would have just exchanged for a different size if I wanted more clothing. It doesn't fit me, which is why I need a refund. THIS WHOLE PROCESS IS GIVING ME SO MUCH MORE ANXIETY! For a company that promotes for less anxiety and better mental health this is sure not the answer! I do not recommend this company. You cannot call and talk to anyone and their responses are all similar in wording and lacks any sort of customer service skills.

1
Date of experience: Jan 06, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More