The grey sweatshirt I bought is discolored and it was like this before I wore and no I had not even washed it yet. And I reached out to customer service and it’s been more than a week and I haven’t heard anything from them. However, yesterday I sent them a question through the same email address and they responded to me with in an hour l. It feels fishy when they can answer a question that is likely to make them more money and the one where I ask for a change or credit but of course they have not responded kinda shaddddddy