I’ve been a fan of Comfrt clothing, but after this experience, I won’t be ordering again. I ordered sweatpants and one of their blankets I had waited a long time to come back in stock. The box arrived with only the sweatpants inside—even though the tracking said both items were delivered. The box was way too small to fit a blanket, so it was clearly missing.I contacted customer service immediately, sent photos, and followed up multiple times. Their only reply was a generic message asking for the same photos I already sent. Then they closed the support ticket just because I didn’t respond within a day—while I was working. I’ve tried reaching out again but got nothing back.This is unacceptable. I paid for two items, got one, and now I’m being ignored. Horrible customer service. I just want my money back.
