Comfrt

4.3
4.3 from 795 Reviews and Ratings
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Biased Refund Policy

I was also disappointed with my experience. I had a negative reaction to Comfrt’s clothing and, as a result, requested a refund to my original payment method. Unfortunately, they only offered store credit, which I declined. The store credit is not helpful to me, as I no longer wish to purchase from or support this brand.Here’s what happened...I came across Comfrt’s advertisement on social media, which highlighted the clothing line as potentially beneficial for individuals dealing with anxiety. Naturally, I was hopeful and curious, as I’m always open to trying products that might offer some relief or comfort. Based on the promotional content, I expected a calming and soothing experience from wearing the garments. I ordered a matching “Travel Essential” hoodie and sweatpants. Comfrt claimed the clothing was gentle on the skin, ensuring maximum comfort. Also, 1all their social media advertisements and partner influencers highlighted the clothing line as potentially beneficial for individuals dealing with anxiety. However, that’s not what I experienced. I found both the sweater and pants uncomfortable to wear. The fabric, though soft to the touch at first, didn’t wear well. The loose fit caused the garments to shift constantly, leading to persistent rubbing against my skin. This sensation quickly became irritating and distracting. Rather than easing my anxiety, the clothing actually made me feel more uncomfortable and on edge. The constant awareness of the garments moving and causing friction only intensified my anxious feelings. What I had hoped would be a source of comfort turned into something that aggravated the very anxiety it claimed to help relieve.To make matters worse, when I reached out to the company to request a refund, they refused to return the payment to my original method, even after I had already returned the items. I explained to the Comfrt that I no longer have any intention of purchasing from them again. I do not and will not support their products anymore. Not only did the product fail to deliver on its claims, but the entire process, from misleading marketing to the uncomfortable experience and uncooperative refund policy, added more stress and anxiety to my life. Their claims about the garment’s supposed benefits felt exaggerated and ultimately unrealistic based on my experience.

1
Date of experience: Oct 03, 2024

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