I ordered canvas photos for Christmas gifts. There was a promotion in an email. However, the promotion would not populate on the website during the period it was open. After the promotion period was over, Canvas's website worked without issue. I advised Canvas of the technical issues. They did not care nor did they make an adjustment to the charges to reflect the promotion that I was unable to use due to their website. The price was $31.20 per 16" x 12" canvas and $21.60 per 14" x 10" canvas rather that the $13.00 per canvas. I sent Canvasonsale screen shots of their website. They did not care. The product was good, but my experience with Canvasonsale was terrible.