Britishgas

4.3
4.3 from 174 Reviews and Ratings
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Sarah Harrison
Phone doesn't support the new app

Had letter saying I won't be able to use my smart meter top up cards anymore but instead it was virtual cards ( one for gas and a different one for electric ) and I had to download a new updated app to be able to top up. Downloaded the app and tried to log in but it says my phone doesn't support the app!!! So I don't know what I'm supposed to do I've got enough credit to last me 3 more days then that's it. It's a right mess about. I'm gonna contact Scottish power and swop over to them

1
Date of experience: Oct 14, 2024

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