Rang British Gas Home Care re our Plumbing & Drains cover regarding our toilet not flushing. Our query was taken, paid our ?60 excess and shortly after got a text to say Dynorod would call next day btw 8am-6pm the following day. Sadly due to unforeseen circumstances at Dynorod they weren’t able to attend. Engineer apologised & BGas rang and assured us an engineer would call next day. A delightful cheery engineer called Matt came & sorted the problem in no time. Very efficient and professional and happy to help.Great job. Thank you
