I am with BG from last 46 years and have no complaints about the service they have provided. Today two very nice politely speaking engineers came and fixed the water pump to my boiler, tested for leakage and other safety checks then left. I must say that both engineers were very professional and knew their job and I am hoping they have fixed the on-going issue with hot water. I am very happy with the service and how they carried out the work. Well done both ***** for you both and thank you BG for arranging this, much appreciated.