Bradford

3.9
3.9 from 420 Reviews and Ratings
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Average Rating

3.9

/
5

420 Reviews

5 Star
65%
4 Star
6%
3 Star
4%
2 Star
4%
1 Star
20%

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Review Time

Zero communication

Zero communicationIncorrect info from chat person..2nd chat revealed item apparently lost.Waiting a full refund.Very very disappointed and will never use your business again

1
Date of experience: Jan 27, 2025
Carlos Rovira
Thieves and deceivers

My order has yet to be delivered with no recourse through customer service. I ahve been trasnferred twice with 58 minute wait times each time. I have been told that my purchase was not confirmed yet the money was taken from my bank account. they also wanted me to pay again.My anniversary was ruined as they falsely advertised it would arrive by June 16th but never did. The chat function is useless and I cant get a hold of anyone.

1
Date of experience: Jan 27, 2025
Denise Perkins
Beautiful bracelet

Beautiful bracelet, excellent quality would recommend.

5
Date of experience: Feb 03, 2025
Never had the Missus speechless before have to purchase more often!!!!

The wife was highly delighted with two bracelets that I purchased they are fantastic quality beautifully presented and worth every penny

5
Date of experience: Jan 22, 2025
My wife is over the moon with it what

My wife is over the moon with it what makes her happy makes me happy'????

5
Date of experience: Jan 24, 2025
Have not heard from the company since I

Have not heard from the company since I placed my order. Have not had any confirmation of delivery date.

1
Date of experience: Jan 31, 2025
jane rickard
the bracelet arrived promptly and looks

the bracelet arrived promptly and looks exactly like the picture very pleased with product

5
Date of experience: Jan 15, 2025
Outstanding good service and brilliant

Outstanding good service and brilliant items

5
Date of experience: Jan 10, 2025
been with Bradford Exchange for many

been with Bradford Exchange for many years never had any problem with the items i bought and recieved

5
Date of experience: Jan 29, 2025
Haven't received my order yet

Haven't received my order yet

1
Date of experience: Jan 17, 2025

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