Better

4.1
4.1 from 456 Reviews and Ratings
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Pay a ?0.20 extra each time to keep safe my belongings

I wanted to share some feedback regarding the locker system. I was surprised to find that using a locker requires a a ?0.20 coin each time, and unfortunately, this amount is not refunded. Considering that we already pay a fee to access the facilities, which are currently not fully available due to ongoing construction, it feels a bit unfair to incur an additional charge just to securely store personal belongings.The membership fee itself isna??t insignificant, and having to carry cash, especially coins, in this day and age feels quite outdated. Most people dona??t carry change anymore, and I believe many members would appreciate a more modern or flexible system, particularly when some of us already bring our own locks.Ita??s disappointing to feel like we have to choose between risking our belongings or spending extra money repeatedly. I hope this is something that can be reviewed to improve the overall experience for members.

2
Date of experience: May 06, 2025

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