Introduction to the programme and gym by Phil was informative and reassuring. All of the staff are friendly and helpful and make you feel welcome. As this was my first time in a gym I was a little self concious when surrounded by many seasoned gym members. Within minutes I had lost that feeling and just got stuck in. I thoroughly enjoy my sessions, and I am building my routines gradually. I can really feel the difference after just a short time. I wish I had joined a long time ago. I really look forward to going each time.