I booked a slot in the womena??s only gym. The gym was packed and no machine was available. It actually felt overcrowded. I spoke to reception and explained I had booked a slot. I was told there was nothing She could do and to use the mixed gym instead. I explained I chose this gym because it had a womena??s only section. I strongly believe if a person has booked the gym in advance they should be given priority, what is the point of booking?? The staff were unhelpful and did not try to resolve this. Perhaps I should be compensated for a wasted trip.
