xavier

Reviews

Review of Sitelock

Very disappointed, this company has went down the drain, feels like a scam now!

I have had sitelock service many many years ago and they helped me fix my website issues and I also paid for the subscription service which was good... NOW i can not say the same. This company must have taken a really bad turn...I ordered SiteLock 911 service for my new website because i thought maybe there was some issues with my site, but it was only a hosting issue with my site and not a hack. Well before I knew that... I had already followed the instructions for setup and called the number to give my credentials. I paid $169 and haven't received any service. I have contacted support many times asking for an update, absolutely no response. It has been a week now and I still have not heard from anyone. They took my money and ran off! At this point I just want a refund, this experience has been horrible.I can not recommend SiteLock anymore, which is sad because they use to be so good.If you buy service from them, dont expect to get ahold of anyone. It will be frustrating.

1
Date of experience: Aug 25, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More