Review of Glynhopkin
Revenge served cold by the Manager of Glyn Hopkins Milton Keynes.June I paid just short of ?200 for a full diagnosis, reason, hearing a noise emanating from the possible CVT. I was informed by their senior technician, with a full video, apart from the usual obvious information, budget tyres, brakes recommendations, and a heat shield was the only issues. My car was returned to me damaged, having used the wrong ramp, and to this day, the only concern from the dealer manager is lip service. Moving forward having contacted Nissan GB, this is now couple of months after, I have to go back to a dealer for yet another diagnosis, booked my car in( no, Nissan GB) booked my car in at Milton Keynes yet again. Having had a telephone conversation, they were going to charge me again, which I refused, having them tell me there is nothing wrong again.It was agreed a technician would come with me on a test drive, and following this, it was agreed there is a problem.The technician went to have a word again with the manager, and upon his return, told me I would receive an email, confirming the issue with the gearbox.I left the dealership to return home.At home I phoned Nissan GB, passed on the information, I was given a claim number, and was informed a claim handler will contact me.Two days later a missed call, I called back, and the notes on their system informed my claims handler called and they would pass on my details. I received a email informing me that they will not go forward with the claim, because I’m out of warranty. The dealership has played a part in the delay toward delaying the information towards closing the warranty.I have only driven since ownership of the vehicle, 38k or 38000 miles, in my juke. There is literally an article informing Juke owners/ Dealerships, hi lighting, there is an issue, which Nissan excepts, and extended the warranty from 5 years to 7 years, or the mileage to 86000 miles. Yet my mileage was less a lot less when I first reported there was a problem. 8/9 months and as much money has been spent trying to get to a conclusion regarding the CVT issue. However the dealer and Nissan have chosen to close ranks. So I have no choice but to inform prospective customers, to err on the side of caution before buying a car from Nissan, or this dealership. And for the Christians out there, “As God as my witnesses, this is a true account of how I have been treated”. I hope this will help you to decide what you really need to consider, there are plenty of other manufacturers to choose from. Good hunting.
