Tony Armstrong

Reviews

Review of Ouraring

A company that cares

I've been a customer from practically day one when Oura launched their first health ring over half a decade ago. After I had a major heart attack and a subsequent triple heart bypass operation it was essential for me to monitor my vital signs with devices that were both accurate and reliable and the best on the market at that time was the newly released Oura ring.Fast forward 5 years and despite new competitors, they are still the market leaders.The app has been great from the beginning but is constantly evolving with new features.I recently had a small problem with my ring holding a charge and after explaining the problem to the Oura chatbot (it was late on a Sunday night) I recieved an email stating that it had identified the problem and a new Oura ring & charger would be dispatched via DHL to me in the morning at no charge to me, despite my ring being out of warranty.Other companies please take note - this is what true customer service looks like.Would I recommend Oura devices to other people looking for a state of the art way to monitor their health?Absolutely yes - in a heartbeat.

5
Date of experience: Aug 21, 2024

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