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Reviews

Review of Glynhopkin

In general the service was ok

In general the service was ok. The sales staff (mainly Luke at Glyn Hopkin MG Romford - "GH") was polite and helpful. Some delays were experienced due to a lack of communication between the accounts team at GH and the finance company I was using. But after over a week it was finally sorted so no real delay just a bit of additional emailing to get things sorted.The car had a few minor issues we pointed out at the test drive and they were all rectified when collecting the vehicle so no issues there at all.Now I have the issue of no V5 transfer slip, which I've emailed a few times about and not had a response. I didn't get the transfer slip when purchasing the vehicle and it seems to be because it was a mobility car issued under the government mobility scheme (which can cause some delays in transferring the vehicle by all accounts) but still, no response to a simple question is a bit infuriating. Also there is no service history for the vehicle so again I'm having to contact MG directly to obtain a copy of the service history which they won't give me unless I have the V5 log book, so yet another issue, albeit a one hopefully I can sort out once I receive the V5.But all in all it's ok and I have my car... WOOHOO.

1
Date of experience: May 29, 2025

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