Review of Ouraring
Customer service is not existent. Customer service is done through a chat bot. Horrible! Oura changed their app in March and it only affected some users. I have used the miles function on the app for 3.5 years now, and then over night it is gone! Every single one of my family members with Oura rings still have their total miles on their app. Mine is gone! I cannot get help from Oura. Their chat customer service is automated and is a waste of valuable hours! Yes, hours I have spent on chat with Oura. It is like going around in circles with every chat. I couldn't be more frustrated with their customer service! It is absolutely awful!
