Review of Ouraring
I have had ring 4 for about 2 months now. Initially all worked well but recently missing heart rate data at times and extending acknowledged nap times for hours without asking for confirmation. This cannot be changed. Can only be deleted which would lead to incorrect data. Raised with Oura who promise 24 hours response time. It’s been more than 72 hours with no response. Have updated app and things have worsened. Things I slept between 6pm and midnight and that I was awake after midnight. The opposite of what actually happened. This has led to inaccurate data. I have now also raised with the company but not hopeful of a response. Appalling customer service.
