Review of Sitelock
Almost two month ago have contacted Sitelock because my website was hacked and there was malware on the site. After consulting they offered me a package for 400 dollar which include removal of existing malware infection and access to team of cybersecurity experts for more complex repairs. During pas 2 month I have made more than 10 tickets called them many times and every single time they tell me the website is malware free and you site is not black listed by search engines. I doubt if it is a template email that they sent to me every time. However, they wasted my time 2 month and I have even pointed them the infection codes. And what is their argument that WE DON’T SEE THAT. Yeah if you are a cyber security you know that some malware are geolocation active and if you are a tech company which does not use any software like Skype in which I can show you what I am seeing you are out of the date or you don’t want to see the issue. Anyway, I sent provided them via email also many times screenshots but nope I doesn’t help. I HAVE STILL MALWARE ON MY WEBSITE and cyber criminals trying to steal visitors credit card and bank account information. After all, when i decide to cancel this service since it didn’t do anything for me they say it is not possible and you have purchased it for one year and you don’t receive any dollar back. I recommend no body to buy a service from them and it is not a fair business Sitelock.
