Peter Yannello

Reviews

Review of Water

When scheduled deliveries don't show up

As soon as Crystal Springs merged with Primo it was all downhill; a no-show for two weeks straight after having received email confirmation of both dates as 'confirmed'. Poor communication with their 'dispatch team' to properly restore good service as it once was and countless promises to do better. Canceled our account after having had enough of waiting around for deliveries that never arrived in their 11-hour window of 7:00am-6:00pm.

1
Date of experience: May 15, 2025

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