Paul Braoudakis

Reviews

Review of Sitelock

FAKE REPORTS. NO ACCOUNTABILITY.

We signed up with SL in January, and a couple months later, we switched hosting services but forgot to notify them. But they kept sending us reports every month about supposed malware attacks on our server ... even though that server had been shut down for months!! When I called them and asked them how it was possible that they were monitoring a server that did not even exist, they kept talking in circles and not admitting the inconsistency. So ... Sitelock will take your money and continue to "monitor" a site that doesn't exist, and they will generate fake reports to make it seem like their software is doing something even though THERE IS NO SERVER! They are apparently monitoring air. And when I asked for a refund for the several months that they were monitoring air ... well, you can guess how that turned out. $500 valuable and painful lesson. If you're considering this company, please, please, pay attention to all these 1-star posts. We're not all crazy. We're not all making this stuff up. Look at the patterns here. Look at the cut-and-paste replies that their company posts after most of these negative comments. Read the room. Something is terribly amiss here. Next stop is the Better Business Bureau and the the Attorney General's office. This company won't be around for much longer, so don't give them your money!

1
Date of experience: Feb 28, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More