pamela shepherd

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Review of Glynhopkin

No customer service

My husband and I bought a Renault Capture from Glyn Hopkins in Chelmsford. Won't go into all the details, but we had an issue that we needed Glyn Hopkins to sort out. We rung the manager at the branch twice. Both times we were told that he would ring back, he didn't, so we emailed the complaints dept. 3 times over a period of a month. No reply to any of the emails. We emailed the CEO. No reply. I really don't think Glyn Hopkins have any thoughts about customer service.If your thinking about buying a car read all the reviews on this site. Please don't use Glyn Hopkins , if you have a problem they just don't want to know.

1
Date of experience: Jun 13, 2025

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