Mrs J Kaye

Reviews

Review of Penhaligons

My payment had gone through twice

My payment had gone through twice. After recent experience of trying to contact other online customer services I was dreading beginning my quest to rectify the problem. However.....I was able to locate a direct customer services telephone number extremely quickly. Within a matter of seconds I was through to Kanval, who was extremely happy to assist and resolved my issue in minutes. Furthermore she has been in constant contact, keeping me fully updated throughout the process. Thank you Kanval.

5
Date of experience: Dec 12, 2024

Good afternoon, Thank you for taking your time to write us this review. We are delighted to hear that Kanval assisted you, kept in contact with you and ultimately resolved your issue within minutes. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely day. Warm Regards, Penhaligon's Consumer Services

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