Mitch Saunders

Reviews

Review of Sitelock

Beware

Beware! If you move your site, or for any reason don't want to continue to use their service, it is VERY DIFFICULT TO CANCEL. You can't cancel via their online portal. They require that you speak with someone, but for the past 2-3 weeks they've had ridiculous wait times. Then, if you don't cancel within the 30 days by their count, you won't get a refund. Note, their reminder that your account will be automatically renewed comes only 10 days prior to the cancellation date, so yet another trap. So much for "Customer Success"!

1
Date of experience: Apr 01, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More