Review of Glynhopkin
Booked car in for first service, arrived at 9.40 on the day, service desk girl efficient and booked in car and loan car. Asked if it could be ready for 3.00pm and was told hopefully. Had a phone call early afternoon to be told they had issues with the computer and would be delayed. Went back at 3.30 was told still updating the system, eventually at 4.50 was told it had now been completed. Was totally amazed that the oil and filter had not been changed, when I queried this was told it was every two years for an oil change, my question is why did we take out a service contract? to have a heath check, I could have told them all was ok as the car only had 1840 miles on the clock. So it took 7 hours for a health check and system update, absolute joke
