Mark Bingham

Reviews

Review of Sitelock

Very poor experience

Very poor experience. Had a manual removal of malware from my site. Said only a few days, continued to give false promises and conflicting excuses for the next 6 weeks saying it takes hours a day to scan the thousands of files and itl be another week, then another week. Then finally said contact my host provider after me chasing them, did this who brought the site back up only for it to still be infected! Back to square one, then finally they sorted it after all that within 2 hours! imo, nonence and lies for the last 6 weeks. Always were trying to worm their way out on chat support with excuses that conflicted the next support person's reason, along with just quite obvious lies sometimes, in my opinion. What an ordeal, avoid this company.

1
Date of experience: Aug 11, 2024

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