K Kelly

Reviews

Review of Sitelock

As bad an experience as can be imagined.

We had six sites hacked through a common Hostgator portal. Hostgator encouraged us to hire Sitelock to fix it. They charged a ridiculous amount of money and did not fix it as the sites kept getting hacked week after week, and then we had TWO problems -- hacked sites and excessive charges from Sitelock. ZERO customer support after lots of promises from sales rep Melanie Shewmaker that she would "always be there" for us. Never answered an email. A complete ripoff. Shame on Hostgator for promoting this affiliation.

1
Date of experience: Feb 27, 2025

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