Justin Clyde Sarenas

Reviews

Review of Toppdf

Unfair Auto-Charge, No Refund Given

I paid ?1 for a one-time use to unlock a PDF. The next day, ?899 was automatically deducted from my GCash without warning. I did not intend to subscribe to a monthly plan and immediately canceled once I saw the charge. I contacted support multiple times, but instead of offering help or a refund, I was repeatedly sent generic instructions on how to cancel—something I had already done. I’m a student and only needed the service once. This experience felt misleading and unfair, especially after learning that others have gone through the same issue. Disappointing.

1
Date of experience: Aug 02, 2024

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