Review of Ouraring
Customer Service is the name of the game. Even if sometimes the product is not great or does not perform as well as expected which is what happened in my case. After 4 months of enjoying and getting good use and information out of my Oura Ring (series 4, Stealth) it suddenly stopped communicating with the App and charging was sporadic. After exhausting all "self help" articles provided on the app and other places I finally broke down and contacted CS. First through chat then email. Within less than 36 hours I had confirmation of what the suspected issue was (a faulty battery) and a new ring was shipped. The prompt attention of the CS team is the only reason why I did not ask for a refund and give up on Oura.
