Review of Apollomvmt
Apollo City Pro 2024 version has a universal manufacturing fault. The base of the stem makes a loud clicking/clunking sound while riding and can be felt up through the handle bars. There are videos, comments and posts littered all across Apollo'???s social links (Facebook, Reddit, YouTube) from users with this exact problem, many of whom have taken to Apollo repair centres or attempted to fix it themselves, unsuccessfully. There are vocal users on their 2nd and even 3rd replacement units that still exhibit the same stem clicking fault. Apollo is quick to dismiss the volume of complaints, ignore you or just tell you to tighten the ''directional nut'', which does NOT solve the problem. Further more their Facebook group Admins will go as far to delete your comments to silence you when you reference the issue there, or tell you the issue only effects 3-4% of users! Laughable. One month old $1800 Scooter and already it is a hazard to ride with more people buying everyday and the company shows zero signs of fixing the root of the problem or even addressing it properly. I am NOT after a replacement unit or even a refund. What I want is a real solution that fixes the scooter I paid for, because aside from this major fault the scooter is quite good. What's most embarrassing is I was told to avoid Apollo Scooters like the plague before purchase as ''their customer support is dreadful'' and even still I foolishly ignored these warnings and fell for their effective marketing.I sincerely hope they make this right.
