Hope Gibbs

Reviews

Review of 360training

Poor customer service and resolution response for system issue.

The classes were fine overall, easy to navigate but I ran into a glitch in their system that wouldn't let me proceed. Two weeks of begging for help. Emails, chats, calls...nothing. The only response I got was "it looks good on this end". I spent hours trying to resolve it but their customer service is seriously lacking. Had to purchase a program from another company in order to take just that one class so I could meet my renewal deadline. I wouldn't repeat the experience. I did my part, they didn't do theirs.

1
Date of experience: Apr 14, 2025

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