Review of Ur
My online evaluation was estimated to be upto ?149. I understand this was subject to review but I was shocked when i sent my phone and they offered me ?100 less than the original quote following their “assessment”. In my opinion, they exaggerated the scratches on the screen calling them “deep” when they were actually very superficial and couldn’t be seen when the screen was on. I rejected the offer and they came back to me with a counteroffer and increased it by ?20. This tells me their valuation was far too low and they are trying to rip me off with their first offer. If it was worth ?70, why not offer that in the first place?! I declined the second offer and asked for my phone to be returned. My phone was sent to them in its original pristine box. It was sent back to me in an old tattie one for a much older iphone. It states before agreeing to the order that original boxes would not be returned however I really don’t see a reason why this shouldn’t have been returned to me?! It stands to reason I should have gotten my box back! They have in effect stolen it. Such a disappointing “service”. Absolute cowboys.
